Imperial Surf Surfers Paradise, Unit 24D - we arrived at 4. 45pm and the room was not clean, they were still cleaning it. Even though we paid for it from 2pm!! After a 2 hour drive, we had to wait in the car with our 2 year old son for 45 minutes before we could have access!! Not a great start to our weekend getaway. When we finally were able to get into the unit it was filthy, there was dust everywhere, the floors had not been mopped or vacummed, the bedspreads who knows how long they hadn't been washed for and our sheet had stains on it!! There was old soap in the shower, therefore the shower hadn't even been cleaned, the soap holder in the shower was broken so everything had to be left on the floor.
The audio on the DVD player did not work! One of the chairs with the dining table was broken, the curtains fell off the rails. Gee I could go on and on. I WANT MY MONEY BACK!!!!!
The only good thing was the location.
Book Imperial Surf Resort, or Surfers Paradise - Main Beach Accommodation and Hotels.
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