The property is very modern and in excellent condition,located in the heart of Surfers Paradise and has good facilities Although the property is very good, the level of service we were given was very poor. Before we left for Gold Coast we were told over the phone that we would be staying on Level 34 but upon arriving at the property we were told that no such commitment was made and we were put up on Level 17 instead.
Upon calling the manager our calls were unanswered, we left multiple voice mails but our calls were not returned, something that one can expect from the manager of such highly rated property The ocean views are greatly obstructed with the construction of Hilton apartments being built in front of the property. The cranes being used at the construction site give the feeling of a commercial site rather than family getaway.
Make sure that you take in writing the Level on which you will be situated and also stay on 30+ Levels so that you can see the Ocean and not the cranes.
Be cautious about the Level on which you will be situated if you take the Ocean View apartment and make sure you have everything in writing or you will end up getting a raw deal.
Book Circle On Cavill, or Surfers Paradise - Main Beach Accommodation and Hotels.
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